TERMS OF SERVICE

These Terms and Conditions cover our Grow-Your-Own Subscription Boxes, then our one-off Gardening Gear items.

Our Grow-Your-Own Subscription Boxes

1. Our boxes are £27.97 each, including delivery. However, if you purchase them as a 'pre-paid' subscription, they're discounted. There are paid express delivery options available too.

2. If you want to change your deliveries, contact us at a1tribeltd@gmail.com or follow the 'create account' instructions in your welcome email.

3. We're keen to reduce environmental waste by predicting how much stock we need, so we can only guarantee delivery changes if requested one week before the delivery date.

4. By joining Grow Together Tribe, you understand we offer a monthly delivery service. If you ever want to skip a delivery or cancel, contact us at least one week before your next delivery is due.

5. Email us if you want to cancel your deliveries, and we'll get it sorted. Or 'create an account' on our website - use your email, and it'll sync with your subscription - you can manage everything there. Pre-paid subscriptions can be cancelled but can't be refunded.

6. If you ever have a problem or a question, don't hesitate to contact us via email (a1tribeltd@gmail.com), and we'll do our best to help you.

7. We want our customers to have a complete experience. Growing veg and herbs can be rewarding, therapeutic, healthy and environmentally friendly - to name a few. If your experience could be happier, don't hesitate to contact us, and we'll try to improve it.

8. We try to make growing fruit, veg and herb from seed as straightforward as possible, with simple guides, how-to videos, and well-thought-through seeds, compost and pot selection. Some things are out of our control, like unexpected weather and how people follow our instructions. Because of that, we're not responsible for the ultimate success of our customers' veg and herb growing.

9. After we drop each box off to you, we're not responsible for anything involving its contents.

10. Growing Together Tribe payments are taken when you make your first order, then repeat on the same day you receive a box each month.

11. We've got discount codes available for the first month's box, but they're only for new customers. Each delivery address can only use a discount code once - and we reserve the right to close your account if you try to take the mick.

12. Our deliveries come through a mixture of our drivers and Royal Mail - it depends on the delivery location and how busy we are. As standard, your box should arrive 5-7 working days after you place your first order unless you select a faster delivery method.

Gardening Gear Items

13. We also provide products that can be purchased on a one-off basis on our website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.

14. We try out best to display the colours and images of our products that appear on our website. However, we can't guarantee that your computer or phone will show these colours accurately.

15. We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. In addition, we reserve the right to limit the quantities of our products. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.

16. Our deliveries come through a mixture of our drivers and Royal Mail - depending on the delivery location and how busy we are. As standard, your box should arrive 5-7 working days after you place your first order unless you select a faster delivery method.

Additional bits and bobs

17. Please be kind to us – we're only just getting up and running.

18. Please don't copy any of our materials without our permission.

19. We promise to look after your data in line with data protection rules. Look at our PrivacyPolicy if you're dying to know more.

Company No: 1247975

The registered address for the post is: A 1 Tribe CIC

Unit #313, 1st Floor, 415 High Street, Stratford

London, E15 4QZ