A 1 Tribe CIC
Unit #3131st Floor, 415 High Street Stratford, London, E15 4QZ
Times to see us:
Monday - Friday
09.00 - 23.00
Saturday - Saturday
Closed

Helping you take good care of yourself inside, outside, all around you and altogether.
REFUND and RETURNS POLICY
This Refunds and Returns policy covers our A 1 Tribe Outlet-Own Subscription downloads, then our one-off Garden and home Gear items.
A 1 Tribe download Subscription
are non-returnable.
They are bespoke to the customer growing requirements, and their contents change each month, meaning we will only re-use them if they are returned to us. With our Personal,
For gardening Gear and learning products, you have 14 calendar days to return an item from the date you received it. To be eligible for a return, the item must be downloaded or unused and as-new. In addition, the item must be in the original packaging, and you'll need the receipt/proof of purchase. Furthermore, we require a tracking number and proof of delivery when you return the item to process your refund.
Once we receive your item, we'll check it out and notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original payment method. You'll then receive your money back within one working day.
You are responsible for paying for the shipping costs to return an item. Shipping costs are non-refundable. If an item is returned to us after failure to deliver, you are liable for the shipping costs.
If your order is returned to us owing to one of the following issues:
- Address incomplete or inaccessible
- Addressee has gone away
- Parcel not called for
Then you may either request a refund or for the item to be returned. Both options will be subject to a £5.99 postage and handling fee. This covers the shipping cost of sending the parcel out and an admin fee for managing this.
Any Other Issues
If there's anything wrong with your order, you have 14 calendar days from the order date to contact us via email and raise an issue. If we're at fault, we'll do our best to fix it for you.
Contact Us
If you have any questions on how to return your item to us, give us a shout at a1tribeltd@gmail.com
CONTACT US
DM us: @a1tribecic
Please email us: at a1tribeltd@gmail.com
Mailing address: A 1 Tribe CIC
Unit #313, 1st Floor, 415 High Street, Stratford
London, E15 4QZ
Company Number: 12347975
Times to see us:
Monday - Friday
09.00 - 23.00
Saturday - Saturday
Closed
COMPANY MISSION
Though the business is growing, the ethos remains the same. Sandra is known for her diverse taste, championing quality over quantity and combining durability with style. She is still the driving force behind what items are sold in-store. Her small but focused team works closely with her and each other, creating an ever-expanding range of personal care, in-house and garden-growing products, often in partnership with other local, independent businesses, and always with sustainability in mind.
Sandra
Curator for A 1 Tribe Outlet
ABOUT
Her wish has been to stock items that complement Sandra's work. Given her background in teaching, this felt like a natural progression and led to a further expansion of what the business offers.
Having an online outlet was a dream come true. The store has a strong concept and only stocked items that Sandra would use and/or has in her own home, from handmade artists and designers that she loves, whether it was a card she would send, a gardening apron Sandra wore or a notepad that would adorn her workspace. It all came together as a beautiful and quirky mix of unique products that appealed to all ages and guaranteed a smile. Sandra joined her love of Cooking Food and growing organic food with the curation of products available for and in the home, the garden and the door life Sandra loves.
A dedicated team of online freelancers creates Sandra's design ideas. She continues to be inspired by the beauty she sees around her and her Caribbean dyslexic attributes. Over the years, her style and techniques have expanded to include different mediums and methods. In 2016, this led to the writing of Sandra's first book Dyslexic the silent difference, both a response to the limitations imposed by the previous year, ultimately resulting in further growth.
Better than I thought it would be.
Great service, fast shipping, and very reasonable prices for such quality!
Product quality is top-notch. Customer service is AMAZING. I honestly would recommend them.